Terms and Conditions

Terms and Conditions for Mannai Tour

1. Booking and Payment
   • Bookings are confirmed upon receipt of full payment or a deposit as specified in the tour agreement.
   • Payments must be made via the payment methods listed on the Mannai Tour website.
2. Cancellations and Refunds
   • Cancellations must be made in writing and are subject to the Return and Refund Policy.
   • Refunds are processed within 7–14 business days after approval.
3. Customer Responsibilities
   • Customers must provide accurate personal information when booking.
   • Any special requirements (e.g., dietary restrictions) must be communicated in advance.
   • Mannai Tour is not liable for customers’ failure to comply with visa or immigration requirements.
4. Tour Itinerary
   • Tour itineraries are subject to change due to weather conditions, government regulations, or other unforeseen circumstances.
   • Mannai Tour will make every effort to provide a suitable alternative in case of changes.
5. Liability
   • Mannai Tour is not responsible for injuries, accidents, or losses during the tour unless caused by negligence.
   • Customers are encouraged to purchase travel insurance for added protection.
6. Force Majeure
   • Mannai Tour is not liable for delays or cancellations due to events beyond its control, such as natural disasters, pandemics, or political unrest.
7. Privacy Policy
   • Customer data will be handled in accordance with the Privacy Policy available on the Mannai Tour website.
   • Personal information will not be shared without customer consent, except as required by law.
8. Dispute Resolution
   • Any disputes will be resolved through mediation in accordance with the laws of [relevant jurisdiction].